2023 - 2024
DEVINORAYA RADITYAPALMA
Product Management Portfolio
ABOUT ME
Hello there!
I am a product manager with adept project and stakeholder management skills.
My career journey started with roles in data and engineering to excelling in product management by conducting in-depth user and market research, problem and solution prioritization, crafting product requirements, designing UI/UX and database, experimentation and validating solutions, applying agile methodologies in product development, and go-to-market strategies.
I thrive on solving complex problems and drive for simplifying communication to foster collaboration.
DEVINORAYA RADITYAPALMA
Education
Aug 2018 - Jun 2020
Sep 2020 - Jun 2021
Aug 2023
Sep 2023 - Jan 2024
ICT Innovation
Internet Technologies and Architecture
Business Development:
Workout with Peers App (2019)
Techpreneurship: Smart Ring for Elderly Health Tracker (2019)
User Experience and Interactive Media Design
User Research: The use of digital devices in preschool education (2021)
Interactive Media Design:
Smart Cloud Lamp (2020)
Becoming a Product Manager: A Complete Guide
Learn how to address user needs, approach customer development, run MVP experiments, sketch out apps, work with your stakeholders, and all phases of the product lifecycle.
Full-Stack
Product Management
An intensive 13-week product management boot camp with more than 300 hours of active participation, taught by PM professionals from top SEA companies such as Gojek, Tokopedia, BliBli.
Work Experiences
Dec 2011 - Jun 2017
Jan 2023 - Jan 2024
EXPERIENCED NETWORK ENGINEER
PRODUCT MANAGER
- Maintained close relationships with clients, listened to their needs, and understood their end users' behaviors.
- Processed data, modeled traffic, monitored and optimized networks, conducted forecasting and capacity planning to anticipate users and market trends, guided strategic network initiative decisions and maintained 85% occupancy.
- Created a dimensioning tool that makes it possible to calculate wide network requirements of mixed traffic models.
- Oversee network roll-out initiatives and change control processes, ensuring timely and successful network launches.
- Gathered requirements from potential users and stakeholders, created Product Requirement Documents, designed UI/UX and database, and launched 23 AI tools and 2 database products.
- Created requirements and designed internal tools to improve the website audit and article production time efficiency.
- Improved clients’ sales lead tracker, solved selling leads data to competitors and ensured 100% leads data privacy.
- Digitalized vendor risk assessment process workflow to improve work efficiency by 40%
- First PM, established and iterated product development practices, created and groomed product backlog, and led sprint planning and daily scrum activities continuously ensuring on-time delivery.
Volunteering
Aug 2017 – May 2018
Dec 2018 – Jun 2020
MENTOR
MENTOR
Mentor economically disadvantaged 10 girls in Maths and English, helping them get equal opportunity in education.
Motivated the girls to regularly attend school and continuously learn, in grain awareness of the importance of education and learning skills.
Facilitated their learning interest. Some girls expressed interest in learning web programming, taught them basic HTML/CSS.
Actively listened to their aspiration for tech, and provided support for their learning track.
Facilitated 5 junior high science teachers updating their tech knowledge, readying them to teach block programming for their students.
Notable Project
Jun - Nov 2023
A project for a cybersecurity consulting firm*.
Digitalized vendor risk management service workflow to improve work efficiency by 40%.
The application consists of a customer ticketing system and different tools for different internal roles.
I worked as the Product Manager.
*Company information are hidden due to proprietary information agreement.
PRODUCT
Vendor Risk Management
BACKGROUND
Vendor Risk Management Workflow
A project for a cybersecurity consulting firm*.
One of the firm services is vendor risk management.
Vendor risk management is a vendor information security audit to make sure the client’s hired vendor is secure and can protect the client’s data and business interests.
The consultant works alone and is not aware of the other consultants’ work. This leads to different consultants might be assessing the same vendor’s product for different clients.
When the vendor’s product has been assessed recently**, the audit process can be shortened by referring to that recent vendor’s product assessment working paper.
If the firm can solve this problem, it will improve the consultant's work efficiency and open the possibility of adding more clients and receiving more assessment requests.
In this project, I worked as the Product Manager. I gathered requirements from the customer, created Product Requirement Documents, reviewed the design and led design handoffs, created and groomed product backlog, tested web-UI and functionality, and led sprint planning and daily scrum activities.
*Company information are hidden due to proprietary information agreement.
**Case by case, but six-month in average is Information security considered update.
PRODUCT
Vendor Risk Management
PROBLEM DEFINITION
InterviewS
PROBLEM STATEMENT
Interviews were used to identify and validate the problem.
Provided is a sample of the redacted version of some of the gathered information*.
The consultant does not know if a certain vendor’s product previously has been assessed or not.
How Might We help the consultant to know if a certain vendor’s product previously has been assessed or not?
The firm needs a database that stores all the vendor assessment requests done by the firm. The database must be easily maintained and accessed by the admin and the consultant.
How Might We help the consultant find the related assessments easily?
The assessment request must link to all previously assessed of the same/similar vendor’s products.
So, the consultant can find all the related assessments easily.
How Might We help the consultant work more efficiently when assessing a vendor?
For future easy reference, the assessment working paper and report must be attached to the assessment request.
*Redacted, some information are hidden due to proprietary information agreement.
**Case by case, but six-month in average is Information security considered update.
PRODUCT
Vendor Risk Management
SOLUTION
User Flow
Consultant - Assign ticket to assess vendor
High Fidelity Design
Consultant Dashboard
From the Consultant Dashboard, when the consultant opens detail of a certain vendor assessment ticket if previous assessments of similar vendors/products for that/other clients have been done before, it is listed on the ticket detail page, and the consultant can check and refer to the previous assessment working paper.
Referring to the previous assessment working paper, the consultant can eliminate the repeat work of checking hundreds of pages and improve work efficiency by 40%.
Skills & Tools
PRODUCT MANAGEMENT TOOLS
DESIGN & DEVELOPMENT
PRODUCT MANAGEMENT SKILLS
Objectives and Key Results (OKR) & Product Metrics
User & Market Research
User Persona & Journey Map
Competitors Analysis
Problem Structurization & Product Prioritization
User Flow & Value Pyramid
Wireframing
Building Minimum Viable Product (MVP)
Product Requirement Document (PRD)
Designing & Conducting Usability Testing (UT)
Designing & Conducting A/B Testing
Product Growth & Experimentation
Stakeholder Management
Product Launch & Go-To-Market Strategy
LanguAGE
English (IELTS Band 7)
Bahasa Indonesia (Native)
Korean (TOPIK Level 3)
Let’s talk!
+62 813 813 599 28
devinoraya.radityapalma@gmail.com
